Pandora flagship store transformation

Shopworks was tasked with transforming Pandora’s highly successful ‘pop-up’ store in Liverpool into a permanent flagship location, aiming to enhance customer experience and solidify the brand identity.  

Over a seven-week contract period, we delivered a fully refurbished store that met Pandora’s Evoke 2 Custom Store standards. The renovation focused on expanding the sales area by removing an existing staircase to maximize front-of-house space, which created a more open and inviting sales environment.  

The visual appeal was enhanced with the installation of a full-height glass shopfront, complemented by a striking tiled façade.  

Comfort improvements were made through upgraded HVAC systems that included air conditioning, ventilation, and heating, ensuring a comfortable environment year-round for both customers and staff.  

The back-of-house area was modernised with new staff welfare and training facilities and damp-proofing measures to ensure a sustainable working environment.  

Additionally, the customer experience was enriched with interactive AV systems, engraving facilities, and premium product displays, making shopping both engaging and memorable.  

The result was a bright, welcoming flagship store that perfectly reflects Pandora’s brand values and establishes a new benchmark for Pandora’s retail presentation in the city.  

It also perfectly showcased Shopworks’ ability to deliver high-impact retail solutions that resonate with both brand and consumer expectations.